FirstVisitAI
Customer-facing AI for plumbing companies. Walks homeowners through diagnosis, gathers the right details and photos, answers their questions using your company's knowledge, and delivers a complete report to your office.
How It Works
From customer inquiry to office report in three simple steps.
Customer Gets a Link
When a customer reaches out, you send them a link to your branded FirstVisitAI. They can access it from any device—no app download required.
AI Guides the Conversation
The AI walks them through their plumbing issue step by step. It asks the right questions, requests specific photos, and answers questions using your company's services and pricing.
Your Office Gets a Report
Once complete, your team receives a structured report with all the details, photos, and diagnosis—ready for follow-up, quoting, or dispatch.
What Makes It Different
Not a generic chatbot. An AI trained specifically for your plumbing business.
Guided Diagnosis
The AI asks targeted questions about the issue—location, symptoms, when it started—so your team knows exactly what they're walking into.
Smart Photo Requests
Instead of "upload a photo," it asks for specific shots: under the sink, the water heater label, the affected area. Usable visuals, not blurry guesses.
Trained on Your Business
Custom-trained on your services, products, pricing, and service area. It answers questions accurately and stays within your boundaries.
Plumbing Knowledge Built-In
General plumbing expertise means it can answer common customer questions, explain what might be wrong, and set proper expectations.
Your Branding
Customers see your logo, colors, and company name. It feels like your company, not a third-party tool.
Structured Reports
Your office gets a clean, organized report with all the info in one place—issue summary, customer details, photos, and AI assessment.
Why Plumbing Companies Use FirstVisitAI
Save time, reduce wasted trips, and show up prepared.
Save Office Time
No more phone tag or back-and-forth texts to gather basic info.
Fewer Wasted Trips
Know what you're dealing with before you roll a truck.
Better Quotes
More accurate estimates with real photos and detailed info upfront.
Impress Customers
Modern, professional experience that sets you apart from competitors.
See FirstVisitAI in action.
Tell us about your plumbing business and we'll set up a free trial for you to try it yourself.